LOW COST JAVA PHP MYSQL CGI PERL
HOSTING SERVICE
LINUX WINDOWS CPANEL WHM PLESK
HOSTING PACKAGES
ECOMMERCE HOSTING ASP JSP MSSQL
FRONTPAGE HOSTING
CPANEL WHM RESELLER DEDICATED
SERVER WEB HOSTING

Redeployment Questions for Phone Support Team

EUKHOST LIMITED

Billing Department Question Paper

Please Read before you start answering questions:-
1) Each question carries 2 Marks
2) 1 Mark will be deducted incase of wrong answer
3) You have 1 Hours time to answer all 50 questions
4) Multiple answers for a specific question should be chosen only if specified.

1) What is Registry Rocket ?
a) Fast Domain Registration Service.
b) anonymous domain registration service from eNom
c) direct domain registration from ICANN
d) none of the above

2) Which of the following cards are accepted on 2Checkout ?
a) Visa, Amex, Discover, Mastercard
b) Visa, Switch, Solo, Mastercard
c) Visa, Mastercard, solo debit card, Amex
d) none of the above combinations

3) Fantastico is a product of ?

a) cPanel.net
b) swsoft.com
d) p-soft.net
d) netenberg.com

4) How much do we charge for L-VPS-01 plan with cpanel and virtuozzo on monthly billing cycle ?
a) £27.00
b) £26.00
c) £30.00
d) £24.00

5) what are the allowed payment methods on eUKhost ?
a) credit card, paypal & Western union
b) Credit card, paypal & Wire Transfer
c) Credit card, paypal, wire transfer & Cheque
d) none of the above combinations

6) what is the IPS tag for domains registered from our eNom account ?
a) eUKhost
b) RedBack
c) ENOM
d) Nominet

7) what is the approx GBP to USD currency conversion rate right now ?
a) £1 = $2
b) £1 = $1.5
c) £1 = $2.5
d) £1 = $3

8) using which login credential do customers login in their client area of our modernbill?
a) username & password
b) email address & password
c) domain & password
e) none of the above

9) .ch domain TLD belongs to which country ?
a) China
b) Switzerland
c) Czhecoslovakia
d) Chile

10) .eu domain registry is managed by ?
a) European Union
b) Nominet
c) ICANN
d) ARIN

11) .com and other gTLD domains registry is managed by ?
a) ENOM
b) ICANN
c) ARIN
d) Networksolutions

12) eUKhost LTD is categorized as ?
a) Public Limited Company
b) UK Limited Company
c) Non profit Organization
d) Internet Service provider

13) what is the minimum registration period for .info domains
a) 1 Year
b) 2 Years
c) 3 Years
d) 6 Months

14) what is the minimum registration period for .eu domains
a) 1 Year
b) 2 Years
c) 3 Years
d) 6 Months

15) As per Companies House noms percentile of Value Added Tax in UK is ?
a) 12%
b) 4%
c) 17.5%
d) 6.5%

16) Domain transfer Authorization EPP key is required for transfer of ?
a) .co.uk domains
b) .me.uk domains
c) .co.nz domains
e) .biz domains

17) what is the URL for Terms and Conditions of eUKhost ?

a) http://www.eukhost.com/tos.php
b) http://www.eukhost.com/terms.php
c) http://www.eukhost.com/terms-and-conditions.php
d) http://www.eukhost.com/support.php

18) What is the URL for Service Level Agreement of eUKhost ?
a) http://www.eukhost.com/sla.php
a) http://www.eukhost.com/service-level-agreement.php
a) http://www.eukhost.com/service.php
a) http://www.eukhost.com/agreement.php

19) How many gigabytes are there in a terabyte?
a) 100 GB
b) 1000 GB
c) 10000 GB
d) 100000 GB

20) Which of the following databases is supported on both Linux and Windows Hosting?
a) MSSQL
b) MySQL
c) MS ACCESS
d) ODBC

21) Do we provide SSH / RDP access with our semi-dedicated plans ?
a) Yes
b) No

22) Which of the following shopping carts can be installed through Fantastico ? Check all that apply
a) Zen Cart
b) osCommerce
c) RealCart
d) StaticCart

23) How many MySQL or MSSQL databases can a client create on any of our hosting plans?
a) 10
b) 50
c) 100
d) Unlimited

24) Which of these control panels is not offered with our Dedicated Servers?
a) cPanel
b) Plesk
c) LXAdmin
d) Hosting Controller

25) Where is eUKhost and WebhostingUK Datacenter located in UK?
a) Durham
b) London
c) Maidenhead
d) Edinburgh

26) 30 Day Money Back Guarantee is not included on ?
a) Dedicated Servers
b) VPS Plans
c) Backup Plans
e) Semi-Dedicated Hosting plans

27) .co.id is specific to which country ?
a) Bangladesh
b) Indonesia
c) India
d) Iraq

28) Which of the following is mandatory to run a website ?
a) Domain Name
b) IP Address
c) Web Hosting Company
d) Browser

29) A Domain name can have maximum how many characters ?
a) 64
b) 48
c) 32
d) 128

30) biggest number that an IP address can have in any of its octet is ?
a) 256
b) 255
c) 264
d) 254

31) Our Recently setup servers for shared and reseller hosting are using which CPU ?
a) Q6600
b) x3210
c) AMD Opteron
d) Quad Xeon

32) Fastest Growing Registrar in the world is ?
a) Godaddy
b) Enom
c) NetworkSolutions
d) Hostgator

33) Temporary Access URL for cpanel accounts is ?
a) http://server_IP/~username/
b) http://server_IP/-domain-name/
c) http://server_IP/~domain-name/
c) http://server_IP/domain-name/

34) Plesk Control Panel login port is ?
a) 8443
b) 8787
c) 2086
d) 2082

35) Following is the most important transmission media for Internet Worldwide
a) Satellites
b) CAT5 Cables
c) Fiber Optics
d) Telephone lines

36) Our Helpdesk is a copyrighted product of which company ?
a) Cerberus Helpdesk International LLC
b) Cerberus LLC
c) WebGroup Media LLC
d) Websupport International LLC

37) Which month has been the best for eUKhost in terms of Revenues as per modernbill ?
a) March 2007
b) April 2007
c) October 2007
d) September 2007

38) eUKhost received Record number of 42 signups on which date ?
a) 24th October 2007
b) 25th October 2007
c) 23rd October 2007
d) 22nd October 2007

39) what is the minimum registration period for .me.uk domains
a) 1 Year
b) 2 Years
c) 3 Years
d) 6 Months

40) Each Server in our datacenter is setup on ________ Mbps, fully-switched port on an edge switch. (Fill in the blank)
a) 1
b) 10
c) 100
d) 1000

41) What Brand of servers do we use for our servers?
a) HP
b) Dell
c) Compaq
d) Sun Microsystems

42) How many MySQL or MSSQL databases can a client create on any of our hosting plans?
a) 10
b) 50
c) 100
d) Unlimited

43) In the case of ______ domains transfer, you will have to change the IPS TAG to ENOM to get the domains transferred to our hosting.
a) All UK TLDs
b) .com, .net, .info, .org, .biz
c) .us
d) .in

44) Which of these is not a VPS platform?
a) OpenVZ
b) Virtuozzo
c) Xen
d) Zen

45) Which of the following shopping carts can be installed through Fantastico ? Check all that apply
a) Zen Cart
b) osCommerce
c) RealCart
d) StaticCart

46) What is Drupal ?
a) HTML Editor
b) Content Management System
c) Community Forum Software
d) Operating System

47) Is it possible to create sub reseller account under main reseller account ?
a) Yes
b) No

48) Do we provide SSH / RDP access with our semi-dedicated plans ?
a) Yes
b) No
c) Optional

49) This term means dividing the amount of work that a computer has to do between two or more computers so that more work gets done in the same amount of time and, in general, all users get served faster.
a) Routing
b) Shared hosting
c) Load Balancing
d) Colocation

50) What is MySQL?
a) MySQL is a popular database tool that developers use.
b) MySQL is another name for SQLServer, since they were both created at the same type by competing companies.
c) MySQL is the sequel to a romance novel written by a survivor of the Titanic disaster, whose genius was not realized until after she died a few years ago.

Bookmark on del.icio.us digg this

This post is compiled by eUKhost.com

Leave a Comment

You must be logged in to post a comment.