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I receives error under whm >> Account Functions >> View Bandwidth Usage.

When I check View Bandwidth Usage in WHM I get an error, although the domain below is there.

tvguide travelvacationguide.info (deleted) 0.00 Meg 0.00 Meg N/A N/A Meg 0% used

Ans :-

Delete the affected account, then re-create it in WHM. The user in question is recieving the error because they are not listed in the directory ’/var/cpanel/users’.
1)
Go to directory /var/cpanel/bandwidth
root@server1[/]# cd /var/cpanel/bandwidth
2)
Create file with accounts username and domain name.
root@server1[/var/cpanel/bandwidth]# touch tvguide root@server1[/var/cpanel/bandwidth]# touch travelvacationguide.info
3)
Change group of the above both files to username.
root@server1[/var/cpanel/bandwidth]# chgrp tvguide tvguide
root@server1[/var/cpanel/bandwidth]# chgrp tvguide travelvacationguide.info

4)

root@server1[/]# /scripts/runweblogs tvguide

5)
Check the account under whm >> Account Functions >> View Bandwidth Usage. It should show as per below:

tvguide travelvacationguide.info 0.00 Meg 0.00Meg 9.77 Gig 1% used

In the above case, the username is ’tvguide’ and the domain name is ‘travelvacationguide.info’. Please remember that you can change the username and domain name as per your requirement.

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This post is compiled by eUKhost.com

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