For CGI/PERL script issues
1. Upload all CGI/Perl files in the ‘cgi-bin’ directory, which is in the ‘public_html’ directory.2. Check Permissions for “cgi-bin” directory. (It should be 755)
3. Check Permissions for all the cgi/perl files. (It should be 755)
4. Make sure that files are uploaded in ASCII format. If uploaded through
File Manager then there is no such issue of upload file format.
5. Check the PERL interpreter path. It should be !#/usr/bin/perl
6. Check the path of sendmail (if used). It should be /usr/sbin/sendmail
For PHP issue :
1. If page is not getting loaded, make sure that the include path is correct in clients code or may be he is using fsockopen() function, which can cause problems.
2. If the issue is with PHP-MySQL, then you can confirm the database name, username and password that client is using in his configuration file. You can confirm that info with the SQL database section in Control Panel.
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