BPO
Business Process Outsourcing : Outsourcing of business functions or business processes to a third party or a overseas company is called as Business Process Outsourcing (BPO).
Indian BPO Industry: BPO has been the latest mantra in India today. As for many companies in the West, the current source of revenue face slower growth due to competitive market, number of software companies are finding new ways to increase their revenues. Indian BPO Industry is helping these companies in this process. Indian IT services companies are making entry in the BPO industry & emerging as big BPO’s. There companies are able to gro due their existing set of clients. The overall BPO market in Asia Pacific is expected to reach USD 5.4 billion at end of this year & India will be the highest gainer.
peter said,
September 20, 2006 @ 4:01 pm
The different kinds of services offered by BPO’s in India include Customer Support, Technical Support, Telemarketing, Insurance Processing, Data Processing and so on. The two foremost factors which have contributed to the BPO boom in India are cheap labour costs and a large pool of skilled, English-speaking Indians.
Pravin said,
September 23, 2006 @ 5:02 am
IBM is palnning to to recruit 3,000 in Kolkata to meet robust demand for outsourcing. India’s low-cost Englist-speaking engineering workforce has attacted a slew of global companies, which outsource services as supply chain management, payroll processing, handset design & financial analytics from the country.
Edward said,
September 29, 2006 @ 3:40 pm
Yeah, India has emerged out as big hub covering most of the sectors including Higher-end task such as Banking, Insurance, biotechnology and as well journalism, Google has also planned to outsource copywriting to India. It seems India will remain on the top list of priority for outsourcing.