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PEM - Billing

A product of SWsoft PEM Billing is a billing manager which provides billing, resource accounting, and ecommerce functionality. The PEM BSS (Business Support System) is integrated with & specially designed for ability with PEM OSS, but it can be used to manage billing for Plesk and Virtuozzo.
PEM billing module is customized for the online billing for webhosting services. An easy to use online interface, PEM allows webhosting service providers & resellers to create unparalleled service plans, promotion, and discounts. It is pre-integrated with different payment gateways & domain registrars.

PEM is supported with some advanced features like multi-tiered support for resellers and customers, online and offline payment methods, cross platform service plans, advanced fraud screening, online store integration, and single login for billing and service management.

Site: http://www.swsoft.com

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Ioncube installation globally

Hello friends,

What is Ioncube:

Ioncube is the tools for PHP source code protection. which is used to secure your PHP software from prying eyes and also from software piracy. Ioncube Encoder is like Zend Encoder in that it protects the author’s source code from unauthorized usage. Here encoding engine that translates source code to highly efficient bytecodes.

If you want to view encoded Ioncube files on your server you must need to the Ioncube Loader installed on your server.

following are the steps to install ioncube globally

1. Download the ioncube source code with tar.gz format on your server.

http://www.ioncube.com/loader_download.php

2. Extract the tar file

tar -zxvf ioncube_loaders.tar.gz

3. cd ioncube

4. goto http://yourdomain.com/ioncube-loader-helper.php

5. cd ..

6. Move the iconcube directory to a permanent location

mv ioncube /usr/local/

7. now locate the path for php.ini on your server and edit that file and inthat file you need to search for zend_extension and add following line and save that file.

zend_extension = /usr/local/ioncube/ioncube_loader_lin_4.3.so

8. Restart apache on the server

/etc/init.d/httpd restart.

Now the ioncube is get installed globally for your server.

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What is FTP

Hello Friends,

FTP ( file transfer protocol) is protocol used for exchanging files over any network that supports the TCP/IP protocol.
There must be two computers required FTP transfer: One is a server and another is a client.

The FTP server, running FTP server software, listens on the network for connection requests from other computers. The client computer, running FTP client software, initiates a connection to the server. Once the connection gets established the client can do file manipulation operations such as uploading files to the server, download files from the server, rename or delete files on the server and so on.

A single programmer is able to create FTP server or client software because the protocol is an open standard. Virtually every computer platform supports the FTP protocol. This allows any computer connected to a TCP/IP based network to manipulate files on another computer on that network regardless of which operating systems such as Windows or linux are involved .

There are verious software available like WS_FTP, smart_ftp for FTP

You can also access your account witrh FTP using Internet explorer as

ftp://username@ domain.com then it will prompt for login detail or you can also access account anonymously if anonymous ftp is enables on the server for your account.

ftp://anonymous@domain.com here you can use any password.

Tuks….:)

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CDGcommerce

CDGcommerce is a merchant services company found in 1998. This company is focused on providing a professional, advisory and merchant-centric payment processing service.

CDGcommerce is one source for all of the Payment Processing Support. It provides everything under one roof - right from the source.

CDGcommerce provides following services like Internet Merchants, Mail-Order & Direct Response (DR) & Retail, Wireless & Niche Merchants.

Through CDGcommerce you can set up your clients with Merchant Accounts, Internet Payment Gateways (Authorize.Net, CDGGateway and others), a full line of point-of-sale credit card terminals, software and wireless options… and the ability to process all forms of electronic payments.

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Merchant account

Merchant account is a bank account which is established on an agreement between the merchant & and a bank and/or a payment gateway. Merchant account helps to collect credit card payments online.

Merchant account can be divided in two ways, own merchant account & third party merchant account.

Difference between own merchant account & a third party merchant account ?

Own merchant account:

If you have own merchant account, it means you get to bill credit cards yourself. Having a own merchant account is a lot of responsibility! You will have to store your client details & your client’s credit card numbers in your own database, would have the power to bill them any time you want for any amount. Because you have so much power this type of an account is a little harder to get started with.

Third party merchant account

A third party merchant account managed by a third part on your behalf. Paypal and 2checkout are what you can call third party merchant accounts. They store the credit card numbers that charge your clients. With a third party merchant account you create a ‘item’, just like in a the shopping cart, decide how much to sell that item for, and decide if its going to be a recurring charge or not. Then you a get a link to provide your customers with, your customer will go to the link to signup with you.

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How to Integarte Cerberus HelpDesk with ModernBill ?

Integration of Cerberus HelpDesk with ModernBill is very easy. This post will show you how to embed the Support Center inside ModernBill.

1) After installation of Cerberus & Modernbill log into Cerberus Helpdesk and create a new Public GUI Profile:

Configuration > Public GUI Profiles (under Public Tools) > Create Public GUI Profile.

2) Fill in the standard profile data (profile name, company name, e-mail address, etc.)

3) Select ModernBill v4 Login Handler from the Login Plugin pulldown.

4) Select the queues associated with this profile under Public GUI Queues.

Enable the following modules:

Knowledgebase (Optional)
Open Ticket
Track Open Tickets
Welcome (Optional)
Contact Us (Optional)

5) Save the Public GUI Profile by clicking on the “Submit” button.

Make sure remember the Profile ID number displayed at the top of the page after you have clicked the “Save” button.

6) Enable the Login Plugin for ModernBill.

Configuration > Manage Plugins (under Plugins) > ModernBill v4 Login Handler

7) Enter the information for your ModernBill database and save.

8) Edit the support-center/cerberus-support-center/config.php file.

Set the following constants:

DB_*: Set to your Cerberus Helpdesk database login details.

PROFILE_ID: The Profile ID you created above.

WEB_URL: The URL to your ModernBill installation. (http://yourdomain.com/modernbill/). If you set this to support-center (the default) then your system will report an error.

BASE_URL: Set to �user.php?op=menu&tile=mysupport� (Should look like this: define(”BASE_URL”, WEB_URL . “user.php?op=menu&tile=mysupport”);) It is easiest to simply delete the current line and uncomment out the the line above this one, as it is correct.

9) Save the config.php file.

The cerberus-support-center/embed/modernbill/modernbill_config.php file should automatically set the path to your Support Center installation. If it does not work properly you may edit this file and manually override the path. If required, you will only need to uncomment out the line that begins with CER_MB_FILESYSTEM_PATH and enter the correct path.

10) Move the following files from cerberus-support-center/extras/modernbill/ into the include/html/custom directory in ModernBill:

user.contactsupport.inc.php
user.onlinefaq.inc.php
user.supportdesk.inc.php

11) Edit the three files above and change the value of the $cerberus_install_url variable to the full path where the Support Center files are installed on your web server.

12) Log into ModernBill. Click on the �Get Support� button.

13) Now the Cerberus Support Center is embedded in ModernBill.

14) The Knowledge base entries and all other functions are performed by the agent in the HelpDesk.

This was short desscription of Cerberus HelpDesk Integration with ModernBill. For more info, you can refer the ModernBill manual.

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