Archive for Email Hosting

RCPT Error

Hello Friends,

While checking your emails if you get following error
Error:

temporarily rejected RCPT : failed to open /etc/aliases for linear search

Then,

Please check the permissions of /etc/aliases make it 644 and see your problem will get resolved.

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Change in MX Record…

Modifying the MX record from DNS zone for a particular domain…By default the MX record in the dns looks like

domain.com 14400 MX 0 domain.com

mail 14400 CNAME domain.com

Suppose the client wants to set the MX record to any perticular IP, then we will have to make the changes as per below……..

domain.com 14400 MX 0 mail.domain.com

mail.domain.com 14400 A IP

One more thing to do that is to remove this domain name from /etc/localdomains and add it in /etc/remotedomains file.

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Internet Message Access Protocol.

IMAP stands for Internet Message Access Protocol, it’s a protocol for retrieving email messages or bulletin board messages kept on a mail server.

Using IMAP an email client program can not only retrieve emails but can also manipulate messages stored on the server, without having to actually retrieve the messages. So messages can be deleted, have their status changed and multiple mail boxes can be managed efficiently. The new version of IMAP which is IMAP4 is similar to POP3(Post Office Protocol version 3) but supports some additional features.

An IMAP mail system has a many advantages for users:-

With IMAP changing mail client becomes very easy when all mails are stored on the server, What only needs to be done is to configure a new IMAP client with the IMAP account details.

An IMAP client can easily be configured to view multiple mailboxes in physically separate servers.

Multiple IMAP clients can be used by each user. which makes implementing a webmail solution for roaming users a simple task.

IMAP maintains message status as ‘flagged’ on the server for read, answered mails etc.

IMAP allows the idea of shared folders which makes it easier to implement generic email accounts for an organization, and then allows multiple users to access those accounts.

Many implementations also allow server side filtering of mail. This can be an extremely useful feature when users are accessing their mailboxes through different email clients.

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Tracing an e-mail address.

It can be helpful to know exactly where email is coming from. To see the path of an email from its server to your mail server, you will need to trace its address. This can give you information about mail problems and whether or not they are problems with your mail server.Just follow the simple steps :
Steps

1 To access the Mail Menu, click on the icon above the word Mail on the main screen of your cPanel interface.

2 Click on Trace an E-mail Address.

3 Enter the email address you wish to trace in the blank field and click Show Route.

4 If successful, an image will appear showing the mail servers involved in the email’s path to your mail server.

Important ::: This feature should only be used for email addresses that are not located on your mail server. If you use it for a local email address, no useful information will appear.

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Changing MX-entries.

You can use the Modify Mail Exchanger (MX Entry) function to change where a domain’s email is delivered to. This allows you to have the email from one domain delivered to another domain. Just follow these simple steps :

1 To access the Mail Menu, click on the icon above the word Mail on the main screen of your cPanel interface.

2 Click on Modify Mail Exchanger (MX Entry).

3 The current MX entries will be listed on this screen. Click on Change an MX Entry to modify one of those entries.

4 Select the domain you wish to change the entry for from the drop box.

5 Enter the new destination domain in the blank field and click Change.

NOTE: If the entry was changed successfully, the following will appear (except the domains listed will be the ones you are using):

MX Entry Saved

The MX entry for domain.com has been changed to domain2.com

The local mail configuration has been updated!

Important ::: You will need to make the MX entry point to a domain that you are in control of so you can get the mail once it is sent to that domain. Invalid domain names will not work.

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