Like any type of web hosting, shared cPanel hosting accounts come with many features. Whether you are a novice or an expert, you might have trouble working out what these features do or what their meanings are in general. Knowing the meanings of different features is really important, especially when looking around for a new web host or website hosting package since you could end up choosing a package with features that you want but don’t have, or with features that you have or don’t particularly want. If you know about certain features, then you could benefit yourself in the future when trying to carry out a task; for example you might be having trouble installing a certain script - in that case, if you know of a script auto-installer which is available within your control panel, then you could apply your knowledge and skills to using that for installing the desired script. The names of some features are abbreviated, for example File Transfer Protocol is shortened down to FTP; knowing these different abbreviations can also help when trying to fix a certain problem or when searching around for a web hosting package since you are able to apply your knowledge without the need for a search engine. By the end of this article you will have extended your technical knowledge of hosting related features since you will be introduced to the main features of cPanel based shared website hosting and the basic features provided by most web hosts.
cPanel
cPanel is the web hosting control panel which is used by many website hosting providers, including eUKhost, to provide Linux based (Windows support coming soon) hosting to customers. cPanel also has a reseller client built called WHM (Web Host Manager) which allows reseller clients to host multiple domains which have their own dedicated client account; reseller clients are also able to allocate their specified resources amongst their clients in the form of web hosting packages. Both cPanel and WHM boast many features which helps to make them superior amongst their rivals; developers are also able to build their own extensions and plugins for both control panels to allow customization to an extent, as well as to extend the functionality of both control panels.
Add-On Domain
This is the name given to the action of attaching another domain to your existing website hosting package. By using the add-on domain feature, you are able to maximize the use of your website hosting package by attaching a number of domains to it; this also means that you can use your allocated resources effectively by spreading them across several websites. If you host several different websites on the same shared hosting package, you can cut down costs since you won’t have to buy a new hosting package every time you want to host or start another website. One thing to note with add-on domains is that you can’t create separate client accounts for each domain - they will all fall under the same account; if you want a separate client account for each domain then you should opt for a reseller hosting package.
Sub Domain
A sub domain is a domain which is created under an existing domain; an example of which would be ’sub.domain.com’ - the main domain in this case being ‘domain.com’, and the sub created being ’sub’. Sub domains are a good way of giving different sections of your website their own identity since they have their own top level address; the company or personal identity of the website is still kept however since the address created will still contain the TLD domain of the main business or personal website.
Fantastico
Fantastico is an auto-script installer which allows you to install certain scripts within your website without the need for any technical knowledge since the technical actions such as the setup and configuring of the database are taken care of by the program. It is an optional premium plugin for both cPanel and WHM which is made by a company called Netenberg. Some hosting companies provide it with their shared and reseller website hosting packages; others also provide it with their dedicated and VPS server packages for free, although some companies do charge for it.
Server Side Scripting Languages
Server side scripting languages are languages which require a certain program to be installed on the server to allow them to run; they normally carry out complex tasks such as adding, removing and updating database data as well as sending emails automatically and displaying the current time and date on a website. There are many different languages out there which can be used, although the most commonly used ones and ones which are supported by most website hosts on shared cPanel Linux web hosting include the following:
- PHP - Some hosts run PHP 4 and PHP 5 side by side on their servers, so that you can make use of both versions.
- Perl
- RoR (Ruby on Rails)
MySQL Databases
MySQL is an open source database program which is normally used in conjunction with the PHP scripting language. It is supported on nearly any shared cPanel web hosting plan since it is normally installed by default; most web hosts are currently running version 5 of the MySQL server, however there are the odd few who are still stuck using version 4 of the software. Since it is open source (free), there are quite a few PHP based applications which utilize it, meaning that you can make the most of it by choosing an open source application which is based on it. There are also quite a few free tools which you can utilize to manage your MySQL databases. One thing to note that the MySQL server is available for other operating systems as well as Linux, including Windows and BSD based systems.
POP3/SMTP Email Accounts
Email accounts are what you use to send and receive email. You are able to create email accounts within your shared hosting package such as ‘you@yourdomain.com’; you can create email accounts with any name under your domain. POP3 stands for ‘Post Office Protocol Version 3′ and is the technology which is used by most email servers and clients to retrieve email; SMTP stands for ‘Simple Mail Transfer Protocol’ and is the technology which is used by email servers and clients to send email, email servers also use it to receive email from other email servers.
Mailing List
A mailing list is used to send an email or message to a group of people, small or large, regularly without the need to enter all their email addresses into the ‘To, CC or BCC’ sections of the compose pane contained within most email clients. If you use a web page frontend mailing list such as PHPList then you can let your clients or members of the general public subscribe to your mailing list, this can be helpful if you are aiming to message a large customer base or if you want your mailing list to grow.
Spam Assassin
Spam Assassin is a spam filtering server which is built in most Linux email server installs. With cPanel installs, it has a web age frontend within the cPanel client for each email account so that clients can customize the Spam Assassin settings, for example a client might want to change the required spam score for incoming emails on a certain email account, but might want a different score than that which is used by other email accounts within their account.
Auto Responders
Within any shared cPanel hosting package you are able to setup auto responders for any email address. An auto responder is a message which you can choose to be sent on receipt of an email; the message can be whatever you want and is sent to the original sender of the email. Auto responders can be helpful, for example you might want to setup an out-of-office one which can be sent to anyone who sends you an email whilst you are on a business trip or are away from a computer meaning that you can’t check your emails.
Email Forwarder
An email forwarder (sometimes known as an alias) is an email account which doesn’t physically exist since any email messages which are sent to it’s address are always forwarded to another specified email address. Email forwarders can be helpful if you don’t want the hassle of having multiple email inboxes to check, or if you are running multiple companies within the same industry and want certain issues such as billing and support to be centralized to one or two email inboxes.
IMAP
IMAP is another technology which is used by email clients to retrieve email from email servers. IMAP stands for ‘Internet Message Access Protocol’ - the current version being IMAP 4; it is different to POP3 since the message is actually still held on the email server when being read at first, once you have read the message you can then choose to download the email or not. Unlike POP3, IMAP requires a continuous connection to the server to allow you to read your emails.
File Manager
cPanel’s web frontend comes with a file manager to allow you to manage the files in your website remotely without the need for direct FTP access. It can be useful to use if you are in an internet cafe or using a computer where you are unable to access your website for a reason such as port 21 (the port used by FTP) being blocked by the router or firewall on the connection that you are using.
FTP Access
FTP stands for ‘File Transfer Protocol’ and is the standard which is used by website designers and developers to transfer files to and from their assigned website space. In most cases you require a user name and password to be able to gain access to the space which is normally protected, however some servers allow anonymous FTP access to files. FTP servers normally run on port 21, however this can vary between servers. In shared cPanel web hosting you are able to create and managed multiple FTP accounts and restrain their access to a certain part of your web space or FTP space.
PHPMyAdmin
PHPMyAdmin is a web frontend for the management of MySQL databases which are contained within your shared cPanel website hosting account. This utility can be helpful if you travel alot and need instant or quick access to the administration of your database. Since it is a web based application, you can access it from any internet connected computer.
SSL Certificates
SSL stands for ‘Secure Socket Layer’ and are certificates which encrypt the data which is transferred between your website and the client which is browsing your website. SSL certificates are most commonly used with websites such as online shops where the data transferred is highly confidential, and should not be viewed by third parties. With shared hosting packages, SSL certificates come in two forms - shared and dedicated. Shared SSL certificates are applied to one address, which is normally the host name of the server; the full address for your shared SSL space is normally something such as ‘https://server.company.com/~accountname/’. Dedicated SSL certificates are completely different since they can be applied to your own domain, and should be used if you want to keep your corporate identity when having visitors buy products off your website, for example; a dedicated SSL certificate would allow you to keep your own domain, an example would be: ‘https://yourdomain.com/’. Notice the ‘https://’ in both examples - the ’s’ signifies that the connection being used is a secure one and has an SSL certificate applied to it.
Server Side Includes
Server Side Includes, which are better known as SSI, are pages which are included into other pages within a website; the code is processed on the server meaning that the website visitor is unaware that there might be other pages merged into the one which they are viewing. This technology can be helpful, for example if you want to use one header and footer around your whole website, all you have to do is create 2 files (one for the header, one for the footer) and then ‘include’ them in the chosen places on the main pages on your website. If you want to change the header or footer at a later date, then you can - the changes will be applied to every page on your website since they will still be getting the header and the footer from the same location.
GD Image Library
The GD image library is one which can generate images on the fly. It is best known for it’s compability with PHP, however there it can be used with Perl in some cases. The core application is written in C, and is mainly used for the generation of image thumbnails, graphs as well as other types of graphics - for example it is regularly used for the generation of images in captcha solutions.
Custom Error Pages
cPanel allows you to create your own error pages which will be shown when an error occurs with your website. Although you don’t really want there to be an error with your website, they can happen without any warning and so it is important that if there is a problem with your website, a page which still boasts your website’s graphical identity is displayed. The most common errors are numbers 404 and 500; a 404 error happens when a user tries to navigate to a page within your website which doesn’t exist, a 500 error occurs when there is a problem with either the hosting server or your scripts. cPanel can be configured to show custom error pages for most errors.
Zend Optimizer
Zend Optimizer is a program which is installed on the hosting server to decode Zend encrypted PHP files. This is required to allow some applications, most notably ones which have been bought, to run; they have been encoded so that their source code can’t be rebranded and sold on - it also ensures that items such as licensing routines aren’t cracked which would allow people to run the application without a license key. Another application which is similar to the Zend system is Ioncube which encrypts and decrypts PHP files in a similar way.
Password Protected Directories
cPanel is able to create password protected directories for you via the use of the .hta and .htpassword files; the .hta file is used to store the user names of people who are allowed you access the protected area of the website, and the .htpassword file is used to store the password of those users who are authorized to enter the protected area. This type of password protection is pretty weak when compared to other types of website protection; for example more scalable and automatic applications built using PHP are much more secure since they encrypt all data that is stored to a MySQL database.
JSP Support / Apache Tomcat
JSP stands for ‘Java Server Pages’ and is a type of server side scripting; Tomcat is the engine which most shared cPanel web hosts use to provide and process JSP pages through Apache - it can also be used within dedicated server environments. Most web hosts do not host JSP pages for the simple reason that they can be very resource intensive, and many hosts would rather loose a customer after JSP hosting than loose a whole server full because the server is too slow to load their websites; it is also for this reason that many web hosts advise people wanting to host JSP web pages or Java based applications to go with either VPS or dedicated servers, as this can benefit both them and their website since it will most certainly load their website quicker.
Multimedia Support
Most websites contain some sort of multimedia content these days - whether i be a short audio clip or an entire film; multimedia can come in many different formats so it is important when looking for hosting that you take into consideration whether any type of multimedia that you use is supported, in some cases it may not be because it could either put a strain on bandwidth or server resources. The most common type of multimedia that is used on websites is known as ‘Flash’; support of this is not normally dependent of the server specification but those of the client machine which is accessing your website; since Adobe flash player is free, and available for most operating systems, it is a good choice since it will work for most of your visitors - since it isn’t dependent on the hosting server, any web host should support it. Other websites make use of Microsoft Windows Media technology which should be supported by any web host since it is again, dependent on the client rather than the server. Other types of website media used include Real Media and Microsoft Silverlight technology.
Site Builder
Site builder is a web based application which you can use to build your website if you are unable to afford the high costs of desktop website design software or if you have little to no experience of building a website; the application comes in the form of a wizard which leads you through the difference steps of building a website from choosing a layout to entering in the text that you want to be displayed, it then takes all the collected and builds a website out of it all and leaves you with something that you can enjoy or use to market your business. Most hosts provide some type of web based site building application for both Linux and Windows; the Linux program that is used by eUKhost and many other web hosts is called RV SiteBuilder, and its Windows variant is called SiteBuilder and is made by SWSoft.
FTP Manager
The FTP manager that is built into cPanel allows you as the web hosting customer to control all the FTP accounts that have access to your FTP / web space. This utility can be handy if you have multiple FTP accounts accessing your website space.