Web Hosting Support Systems

We previously discussed the use of web hosting billing systems and the role that they play in the running of a web hosting business. This time we will be leading off from what was said about web hosting support systems, and just how they are able to effect the running of a web hosting business and the perception that customers may get of a web hosting business that is using a support system. Support systems are used by web hosting companies to manage the trouble tickets which clients may open with them for one reason for another; as well as support requests, support systems, which can otherwise be known as helpdesks, are also used by web hosting providers to handle any sales or billing enquiries that customers may have regarding their existing web hosting account or other hosting products that they are looking into buying. As well as having the management capability in the form of tickets, most web hosting support systems also come with a live-chat client built in which in-turn allows web hosting companies to hold real-time text chats with visitors to their websites over the internet; in some cases this is used as an alternative method of support to telephone services, although some customers still demand that they be able to contact their web hosting provider over the phone when they have an enquiry regarding their web hosting service.

What are the most commonly used support systems?

The answer to this question depends on what kind of support system you wish to use; it is important to note that most web hosting billing applications now come with a helpdesk built-in which will handle all your tickets and requests, although advanced features such as staff management and staff assignment of tickets may not be available since such helpdesks are normally much more basic than what you would get from a fully blown application. If you are looking for a fully fledged support application then you will want the application concerned to be able to offer you the features that you need with the eye for extra expansion if needed; one of the main applications used in this case is Kayako Support Suite.

How do most ticket based systems work?

Most ticket based systems work in the way that the application itself is designed to monitor the email inboxes which you tell it to keep an eye on; in most cases this is done with a cron job and new emails are fetched at a set time interval - emails can be fetched automatically if you setup email forwarders under your domain name which will then forward any emails to the relevant addresses to your chosen support application. In the case that your chosen application comes with a live-chat add-on then this can be easily used by embedding some simple HTML code into your web pages which your customers can then click on; they will then be forwarded to your support system where they will then be able to talk to you in real time over the internet. In the case where messages are piped into the ticket system, they will be answered by your web hosting provider’s support team.

Advantages of Using a Web Hosting Support System

Web hosting support systems allow web hosting providers to streamline their support services so that they can focus more on key support areas, and the features which are provided in more advanced applications allow companies to focus more on their targets rather than only providing customers with one set level of support that may not be the most desirable. Support requests can also be managed in a more practical way to ensure that they are responded to in an acceptable period of time. As a web hosting provider you will be able to offer your clients an easier way of contacting you besides basic emails and telephone support, which will in-turn boost your customer satisfaction. Other advantages that using a web hosting support system may be able to offer you and your web hosting business could include:

• Better customer interaction - since most web hosting support systems are now ticket based, they make use of web interfaces as well as piped emails to ensure that your customers can communicate with you in at least two different ways when it comes down to their active support tickets - although you can only communicate with your customers used the web administration interface that is provided with most web hosting support systems, giving your customers the choice of two methods ensures that there is choice for them which will encourage better customer interaction when it comes down to any enquiries or issues that they may have
• Faster response times - with the use of a web hosting support system, you are able to respond to your customer’s enquiries or issues in a faster manner than if you were using standard emails since a unique ID is assigned to the ticket which will then allow you to chase it up easily in the future of needed - and since you can setup multiple staff on a professional web hosting support system, you will be able to ensure that there will always be at least one person available to answer any trouble tickets which customers may submit to your support system, because it is important to remember that there can’t always be one person sitting at the computer waiting for support tickets
• Allows for ranking - when your customers open new support tickets they will be asked to rank their ticket based on their importance, i.e. whether it is a matter of low priority or one which requires immediate attention from you or your support team - by doing this you are able to sort out the issues which are going to be causing major problems in the short term for the person that has submitted the ticket as well as the other users who may be hosted on the same server as them - however, this kind of system isn’t fool proof and is open to abuse from customers who just want their basic issues dealt with quickly.

As you can see, by investing in a web hosting support system, you are able to bring many advantages to your web hosting business not only in terms of how it is managed but also how customers see you as they will think that you are more professional if you are dealing with them in a more personal manor. Web hosting support systems are very easy to use, both from the administrator and client sides, meaning that they are a worthy investment for a web hosting business of any size; at the end of the day your main aim should be customer satisfaction, and by interacting with your client base in this way you should be able to ensure customer satisfaction.

Okay, so what’s the catch?

Although it may seem like a worthy idea of adding a web hosting support system to your support infrastructure, the most professional applications do cost money which is one thing which puts many businesses off from using separate applications. If you’re already paying for a web hosting billing system then you may find that it already has a built in helpdesk feature which is more than appropriate for the needs of small web hosting businesses; if you are a medium to large sized business then if you aren’t able to invest a small amount of money into an external support desk application then you may want to re-consider your business model. As a web hosting provider, you may also experience the following disadvantages when using a web hosting support system:

• Amount of staff - if you are running a one-man-band then there really is no point in purchasing a more advanced web hosting support system as you will only notice the real advantages that are provided by such applications if you are employing quite a few people to help you run your web hosting business - in the case that you are a one-man-band then you should consider using the helpdesk which is built in your web hosting billing application as this is more likely to provide you with the right level of service that you need from such an application and will also offer your customers the same level of functionality client-side
• Cost - it is important to note that licenses for most web hosting support systems can be either rented monthly or can be purchased outright at a higher cost - for a smaller web hosting business it would obviously be recommended that you only rent your web hosting support system to begin with since you may not always know whether you are going to continue with your business for the long term - larger businesses should be able to stomach the higher costs which are involved in purchasing a license for a web hosting support system outright and if they aren’t able to do this then there is something wrong with their business model
• System requirements - as with any application or software package, most web hosting support systems have basic demands from your web hosting server in terms of hardware as well as the software which you have installed - for example, most applications state that the more you use the application the higher the resources you will need your server to have, whereas in terms of pre-installed software these requirements are normally down to the latest version that is available as well as the standards which the support system concerned has been coded to - obviously, such requirements will differ between applications.

In most cases web hosting providers will find that they will just have to swallow the disadvantages that may come from using a web hosting support system since at the end of the day, customer satisfaction should be the first concern for any legitimate web hosting business. As many web hosting companies are now using some sort of support system, it is up to the other web hosting providers to keep up with them in terms of what they’re able to offer customers.

In conclusion, web hosting support systems now form part of the support structure of many web hosting providers to enable them to offer their customers a higher level of service than they would otherwise receive. As there is always going to be one web hosting support system available to meet the needs of different companies, every web hosting company will always be using some form of support helpdesk. As a business, if you are unable to afford a full on web hosting support system then you can always make use of the helpdesk that you may have built into the existing billing application that you are using for your business; but don’t forget, such licenses can always be rented on a monthly basis if you don’t wish to purchase a license outright. As there may be more features built in to your chosen application, such as a live-chat add-on, then you will probably see your chosen application as a worthy investment.

Basic cPanel VPS Security Measures

As server technology moves on and becomes more modern, the threats that face both Windows and Linux servers are becoming stronger meaning that they still pose a serious threat to even the most secure of web hosting servers. Many Linux based servers in the web hosting industry will be using the cPanel control panel so that clients of the web hosting providers concerned are able to manage their web hosting accounts, and so that the system administrators are able to manage the web hosting servers through a web browser. And as server technology moves forward and becomes cheaper, many users are upgrading their existing web hosting packages to VPS servers so that they can take advantage of the fact that they have their own resources; however, with this comes many users that are unable to secure their servers to such an extent that most attackers won’t be able to gain entry. Web hosting providers will in most cases offer you basic assistance when it comes to securing your server, but its the smaller things such as keeping your server software updated that can make a difference. However, whether you are good with managing servers or not there are still several different actions that you can take to ensure that your server is secure to an acceptable level.

The main steps that you will need to take to secure your cPanel VPS server to an acceptable level are really quite basic, and you may have software such as a firewall installed on your local desktop computer. If you are unsure as to any steps then your web hosting provider should have a support team that are able to install such security components for you. The main security components that you will be installing on your cPanel VPS will include:

• CSF Firewall
• RKHunter
• SIM (System Integrity Monitor)
• LES (Linux Environment Security).

We will also discuss the basic hardening of both PHP and Apache since if left unmodified both of these can be used to gain access to an insecure server. There are also measures that you can take to secure the MySQL database server.

Installing CSF, LES and SIM

CSF is a popular firewall in the web hosting industry since it integrates very well with the WHM side of the cPanel/WHM Linux control panel suite. When configured correctly CSF will block any IP addresses/hostnames that attempt to attack your VPS in any way; for example, you may find that a bot is trying to attack your server by trying to access a certain service using different username and password combinations - after a certain amount of failed logins, LFD (logon failure daemon) which comes with CSF will automatically block the attacking IP. Installing CSF really is a piece of cake; all you need to do for the basic installation is run the following commands in an SSH window:

• wget http://www.configserver.com/free/csf.tgz
• tar -xzf csf.tgz
• cd csf
• sh install.sh

Once you have done that, you will find that CSF has been successfully installed and can be managed through the WHM control panel. All you need to do is scroll down to the bottom of the left hand menu and select it from under the ‘Plug-Ins’ menu. However, in some cases you may find that your cPanel server already has another firewall combination install - APF and BFD; now, in order for CSF to work you will need to remove both of these, to do so you will need to run the following command from the CSF folder in your terminal window:

• sh remove_apf_bfd.sh

Once initially installed CSF will be running in what is called ‘testing’ mode which means that it isn’t doing its assigned job - protecting your server from malicious attackers. From here you will need to configure CSF yourself using the configuration file, and once you are happy with your modifications you only need to set the ‘TESTING’ variable in the configuration file from its current value of ‘1′ to ‘0′ which will then put the firewall into actions once it has been restarted.

LES and SIM aren’t as important to use as CSF may be, but both still have their uses when it comes down to the security of your server and the monitoring of it. The purpose of LES is to prevent any environment based attacks, i.e. attacks which may root from bugs or security holes that may exist in files that are hosted on your cPanel server. SIM is responsible for the monitoring of your system resources and the important programs that you may have running on your system and will notify you of any problems.

Installing and Configuring Rootkit Hunter (RKHunter)

Rookit hunter is probably one of the most useful applications that you can have installed on your cPanel VPS server. Although rootkits can’t be removed in most cases simply because they are installed into system files, RKHunter will still notify you of any rootkits that may exist in your system so that you can take the necessary steps to reload your cPanel server. Rootkit hunter is both easy to install and configure, and the best thing about it is that you can configure it to do daily scans to ensure that if any rootkits are discovered they aren’t able to affect your server too much. The main steps for installing RKHunter are:

• wget http://downloads.sourceforge.net/rkhunter/rkhunter-1.3.2.tar.gz
• tar -xzf rkhunter-1.3.2.tar.gz
• cd rkhunter-1.3.2
• ./installer.sh

Once you have RKHunter installed it may be useful to schedule it to do daily scans and to update itself on a regular basis so that you don’t have to. In order to schedule it to do a daily scan you should follow these steps:

• vi /etc/cron.daily/rkhunter.sh (press ’shift + I’ to make the file editable)
• (/usr/local/bin/rkhunter –update && /usr/local/bin/rkhunter -c –cronjob 2>&1 | mail -s “RKhunter Scan Details” email@domain.com) - (replace email@domain.com with your own email address)
• press ‘esc’ and then type ‘:wq’, and your file will be saved
• chmod 700 /etc/cron.daily/rkhunter.sh

By following the steps above you are able to configure RKHunter to run a daily scan which will then be emailed to you but the same script will also do a daily update check.

Securing the /tmp Partition

Some of the attacks and exploits that can take place against any Linux server normally take place within the /tmp directory which is why it is incredibly important that you secure this one directory/partition. If you are running cPanel on a dedicated Linux hosting server then you simply need to run the following command to secure /tmp:

• /scripts/securetmp

However, it is a different matter on cPanel VPS servers since the above script doesn’t work on most Virtuozzo based VPS servers. In order to mount/secure /tmp on a cPanel VPS hosting server, you will need to add the following line to ‘/etc/fstab’:

• none /tmp tmpfs nodev,nosuid,noexec 0 0

By mounting /tmp with noexec and nosuid we are able to ensure that no executables are able to run in the /tmp directory.

Securing Apache/PHP

There are certain measures that you can to ensure that any installations of PHP or Apache that you may have are secure. The most obvious measure you can take is to ensure that any installations that you have of either are up-to-date so that any security holes that there may have been in older versions have been healed on your own server. In terms of Apache you should ensure that you have specific modules installed such as mod_security which will prevent any web based injection attacks and mod_evasive which will prevent any web based brute force attacks.

Mod_security can be installed by recompiling Apache through the ‘EasyApache’ interface which is now included with all new cPanel installations. By re-compiling Apache you can also update PHP to the latest version that is available. Through EasyApache you can also re-compile PHP with SuHosin which will add another layer of security to any PHP scripts tha you may be hosting. Another important step to carry out is the enabling of PHP SuExec which can be done through the WHM control panel by following these steps:

• under the ‘Service Configuration’ section of the left menu select ‘Apache Configuration’
• select ‘PHP and SuExec Configuration’
• under ‘Alter Configuration’ set Apache SuExec to ‘On’

You should also disable certain dangerous PHP functions on your cPanel server to ensure that any unsecure PHP scripts that you are hosting won’t be able to compromise the security of your entire server. In order to do so, you should follow these steps:

• php -i | grep php.ini
• vi /usr/local/lib/php/php.ini
• in your PHP configuration file you should look for the ‘disable_functions’ line
• once you have found it, change it to: ‘disable_functions = “system,passthru,exec,popen,proc_close,proc_get_st atus,proc_nice,proc_open,proc_terminate,shell_exec ,highlight_file,escapeshellcmd,define_syslog_varia bles,posix_uname,posix_getpwuid,apache_child_termi nate,posix_kill,posix_mkfifo,posix_setpgid,posix_s etsid,posix_setuid,escapeshellarg,posix_uname,ftp_ exec,ftp_connect,ftp_login,ftp_get,ftp_put,ftp_nb_ fput,ftp_raw,ftp_rawlist,ini_alter,ini_restore,inj ect_code,syslog,openlog,define_syslog_variables,ap ache_setenv,mysql_pconnect,eval,phpAds_XmlRpc,phpA ds_remoteInfo,phpAds_xmlrpcEncode,phpAds_xmlrpcDec ode,xmlrpc_entity_decode,fp,fput”‘
• save the file
• restart Apache (service httpd restart)

You should also set a MySQL root password through the ‘Set Root Password’ option that is located under the ‘SQL Services’ menu.

Conclusion

Now that you have followed the basic steps to secure your cPanel VPS, you can be safe in the knowledge that malicious attackers are highly unlikely to be able to gain access to it in any way. However, it is still down to you to ensure that all the security software amongst other programs that you have installed on your VPS server is kept up-to-date. You should also monitor your VPS hosting server externally since then you will know if your VPS crashes but most importantly if anyone gains unauthorised access to it. If you are the only one using the server then you should also ensure that any PHP files of scripts that you are running are unaffected by any security features that you enforce but mainly that the actual coding itself is secure and can’t be injected.

What Is CPanel?

CPanel is one of the most popular control panels in the world today. CPanel is used for the maintenance of the website and the web server. The CPanel has a very good graphical user interface (GUI) which makes it very easy to use for all its users.

Anyone who is new to this field of web hosting and website development can design and develop a professional website using this cPanel. By using the CPanel, you will have complete control over your website. It is one of the most reliable control panels in the world today. CPanel even supports PHP, Front Page, MySQL, Fantastico, and many more exciting web applications and features.

CPanel has a feature that gives you all the important statistics about your web server. For example, the bandwidth and disk space usage, web traffic details, domain and sub-domain details, the places from where your web traffic comes to your website and to which web pages, how long the web traffic stays on which web page, and much more.

CPanel also offers some of the most important add-ons and great web tools like Fantastico Deluxe, which contains easy installation of some of the most important applications like the content management system, Joomla that can be directly installed using this control panel.

Fantastico Deluxe allows you to install some very important web scripts with the help of just a few mouse clicks. Also, installing these web scripts is very easy even for the novices, and you do not need to have extensive knowledge about the process of installation these advanced web scripts and applications. Using the CPanel, you can perform many important tasks. CPanel also makes the web programming and the coding of the website much easier.

As stated earlier CPanel has graphical user interface. It helps the difficult tasks to become much easier. For example, deleting a whole table from your database, setting passwords to some parts of your website, changing the content of your website, and much more can be done quite easily. CPanel even allows you to change the interface of the control panel according to your needs.

As CPanel is one of the most popular control panel used, and the online marketers make use of CPanel web hosting, there are many advanced compatible software’s and applications or scripts available to be used along with the powerful CPanel. It provides advanced scalability of your website.

Many web hosting service providers even provide some very powerful custom-made web designing tools. Some control panels provide only some of the basic features like managing web files, creating email accounts, creating sub domain names, etc.

However, CPanel provides much more sophisticated features when compared to the other control panels. For example, cron jobs, MIME types, Apache handlers, add or remove email accounts, Auto-responders, and much more.

The CPanel also provides PHPMyAdmin for database management, can install Front Page extensions, redirect mail and URL, create FTP accounts, etc. All these exciting applications and tools are included with the CPanel for the benefit of the users.

If you have a personal website or even a small online business, then CPanel is the best control panel that you can choose for you website for its ease of use and its powerful features.

About cPanel And Plesk

cPanel and Plesk are the two popular control panels that are provided by most of the web hosting services to aid the users create and modify their websites easily. cPanel is available only with Linux operating system, whereas, Plesk is available with the Linux as well as with the Windows operating system. However, the latest version of cPanel that will be released in the year 2008 will be compatible with both the operating systems.

When buying a hosting account, you must make several decisions. One of the important decisions is to consider about which control panel to choose that will be the easiest and also will have better in-built web utilities. There are many web control panels available, but the most popular are the cPanel or Plesk. Below is the comparison of cPanel and Plesk which should help you decide which of the two will suit your web needs.

The cPanel and Plesk both offer similar basic features. Using either, you can easily create, or edit, or delete e-mail accounts, thereby manage all your email accounts, as well as also perform all domains or sub-domains maintenance from either of the control panels. You can also upload all your files and manage them from your cPanel or Plesk account. There are other add-ons available with both and for most of the webmasters, these capabilities are sufficient to produce and manage good websites.

cPanel

cPanel (Control Panel) is a very popular graphical web-hosting control panel used to simplify the administration of websites. The cPanel is provided by the cPanel Inc. It is a proprietary product. cPanel is chiefly used by the commercial hosting services and being a proprietary product, it requires monthly license fees.

cPanel is a very popular control panel and is used by most of the web designers and web masters now-a-days. It was mainly designed for Speed Hosting. cPanel is based on Perl scripts and requires no access to the database most of the time. It is an excellent graphical user interface (GUI) which helps in developing and designing the website attractively and giving it a professional look.

cPanel has many features like the FTP, e-mail management, domain and sub-domain control, back-up facility, database management, etc. cPanel even takes extremely less time than most other to load. Web developers can have their own applications and add-ons like ‘Fantastico’ and ‘RVSkins’ installed using cPanel.

cPanel even has a statistics sidebar, which gives you every detail of your website, for example, the domain name, e-mail accounts, disk space usage, SQL database, monthly bandwidth used, sub-domains, parked domains, and many more exciting applications are provided by the cPanel.

cPanel even provides Web Host Manager (WHM), which is specifically used for simplifying the reseller web hosting. By using this feature, you can easily set up a reselling account and resell web hosting service.

Migration of your website and the web hosting account to another web hosting service is easily possible through the site migration module as the cPanel. This makes it very easy to transfer your entire site or some important data from one site to another.

Plesk

Plesk is the most preferred website control panel now-a-days, as it is more reliable compared to any other website control panel. The fact that, it is compatible with the world-renowned Windows operating system makes it more special. Plesk has different versions for Windows and the Linux operating systems. You can even use the same control panel for different operating systems. Plesk is also very easy to learn. This makes it very easy for the users to learn this control panel and, in turn, saves a lot of time and money.

However, the main disadvantage of Plesk is that the web developers and the web designers cannot create their own applications and add-ons in Plesk. Also, there is some security problem noted with Plesk. Hackers can easily gain access into this control panel even if the user name and password are changed often.

So, if you want the control panel which is compatible with Widows as well as Linux operating systems, then you can choose Plesk. However, if you want the easiest control panel which allows you to install many attractive programs, then you need to choose the cPanel.

More notes on the cPanel and Plesk that will help you decide further:

The cPanel and Plesk both have a great graphical user interface (GUI) to begin your work from. It is said that the cPanel has the better GUI and is user-friendly as well. The Plesk graphical user interface (GUI) can appear a bit difficult to a first-time user. cPanel must have been designed specifically for the novice users than the Plesk design, hence the cPanel is preferred by the novice and also by the professionals.

cPanel is being provided by almost all the major web hosting services and includes the Fantastico Deluxe installer that again includes many wonderful web utilities and powerful scripts. Using the Fantastico, you can easily install forum blogs, content management systems (CMS), e-mail accounts, community boards or forums, even install the e-Commerce shopping cart solutions, and other web tools to make your website very professional easily. There is absolutely no need to know web programming, coding, or advanced database knowledge. You can install all these utilities and scripts and have them running within minutes.

Plesk also provides an application pack. Plesk also can use major third-party web utilities, but the cPanel and Fantastico seems to be in more demand.

To credit Plesk, by the way, it can support both the UNIX and Windows based web servers while cPanel can only be used on UNIX-based web servers. As the UNIX based servers are not expensive to utilize, most of the webmaster will prefer the cPanel as it costs less to host their websites.

The Popular cPanel Hosting Plan With Fantastico Deluxe

The widely popular cPanel hosting plan with Fantastico Deluxe is simply… fantastic! The cPanel hosting plan with Fantastico Deluxe is the most widely used popular web hosting plan in the world today and cPanel is the most widely used web control panel on the internet. cPanel is a tool used for maintenance of website.

cPanel hosting plan is very popular because cPanel is very easy to use and so has become very popular. cPanel hosting plan with Fantastico Deluxe contains very important features and tools that can easily make your website very professional. Even the web surfers who are new to the Internet can make use of this control panel (also called the cPanel) and build their own website.

The cPanel hosting plan with Fantastico Deluxe is also one of the most popular web hosting plan, because it gives various type of controls over the website and its databases, and easily including all the statistics of the website and the web hosting account. Also, cPanel hosting plan includes Fantastico Deluxe which makes it the most sough after web hosting plan.

Using cPanel, you can know the most important statistics about your disk space and the bandwidth that you have used and how much balance bandwidth you have. You can also get to know all about the web traffic to your website. You can use the cPanel hosting plan with Fantastico Deluxe and host multiple websites under the same account. This reduces the overall cost also. You can easily change the content or table structure in your website using the cPanel.

You can add password to some portion of your website, change attributes; or add, edit, or delete some content using the cPanel. All these need just some simple commands from the users. Many website developers and webmasters make use of the inexpensive cPanel hosting plan in their web hosting packages like PHP and MySQL support, PHPMyAdmin, and Fantastico Deluxe.

Fantastico Deluxe application allows users to add many free scripts and they are very easy to use using Fantastico deluxe. Fantastico Deluxe has now given everything a novice could ask for to design, develop, deploy, and run his website successfully. Same can be said about the professional webmaster who simply loves the cPanel hosting plan.

Economically, the cPanel hosting plan with Fantastico Deluxe does not burn the pockets because it is so inexpensive, while technologically it surpasses all expectations of any webmaster!

Using all these web tools does not require any programming knowledge and anyone can make use of these web tools to design and develop a professional website. cPanel hosting plan with Fantastico Deluxe is even preferred over other type of web hosting plans because it does not have any limits like the other control panels have.

Many other control panels do not have some of the most important tools of features like providing password security, creating e-mail addresses, adding sub-domain names, and most importantly, have many problems with their file managers. Whereas, on the other hand, the cPanel hosting plan with Fantastico Deluxe gives you a wide range of advanced options like creating the cron jobs, Open PGP files, Apache handlers, add-on domains, passwords to protect directories, etc.

Using the cPanel’s database is very easy compared to other control panels. Users can even redirect a URL, install FrontPage extensions, or can create FTP accounts. cPanel also has many interfaces and you can choose any of them, that you find as the easiest to use. Because of this reason, many of the webmasters or web designers do not use any other control panels for web hosting, but only use cPanel hosting plan with Fantastico Deluxe with complete confidence.

The tools and applications of cPanel hosting plan with Fantastico Deluxe are not at all difficult and can be used easily by anyone. cPanel is the most powerful yet most simple tool that can make your website very professional in every aspect with complete ease.

Fantastico Deluxe is the most preferred web tools auto-installer for cPanel servers. It has been used by more than a million webmasters. Fantastico Deluxe gives the webmaster the ability to quickly install many useful open source CMS (content management systems) in their websites. Fantastico Deluxe comes preinstalled with most of the dedicated or shared Linux hosting plans.

Fantastico Deluxe can automatically install the following scripts that are also bundled with the cPanel web hosting plan with Fantastico Deluxe:

• Blogs: b2evolution, Nucleus, and WordPress
• Classified: Noahs Classifieds
• Content Management: Drupal, Geeklog, Joomla, mambo Open Source, PHP-Nuke, php WCMS, php WebSite, post-Nuke, Siteframe, TYPO3, and Xoops
• Customer Relationship: Crafty Syntax Live Help, Help Center Live, osTicket, PerlDesk, PHP Support Tickets, Support Logic Helpdesk, and Support Services Manager
• Discussion Boards: SMF and phpBB
• E-Commerce: OS Commerce, CubeCart and Zen Cart
• F.A.Q.: FAQMasterFlex
• Hosting Billing: phpCOIN and AccountLab Plus
• Image Galleries: Coppermine Photo Gallery, 4Images Gallery, and Gallery
• Mailing Lists: PHPlist
• Polls and Surveys: LimeSurvey, Advanced Polls, and phpESP
• Project Management: PHProjekt and dotProject
• Site Builders: Templates Express
• Wiki: TikiWiki and PhpWiki
• Other Scripts: Moodle, Open-Realty, Dew-NewPHPLinks, PHPauction, phpAdsNew, WebCalandar, and phpFormGenerator
• Extras: Language, Email notifications, Side menu appearance, and Installations overview

With so many top quality scripts bundled and the Fantastico Deluxe giving ability to automatically install them, the webmasters simply rejoiced. They knew that this powerful web tool now can enable them to produce the best platform from where their website will be able scale new heights in success and professional features easily.

Fantastico Deluxe also brings out periodic upgrades of itself and the various scripts that are bundled with it. You can also easily install, update, or delete any of these scripts easily from the Fantastico Deluxe web page included in your cPanel. It reminds you to update any new version and keep your site updated. It reminds you of the scripts that needs to be updated, showing you the version of the scripts that are already installed on your site, and the new versions that are available and are ready to update. The cPanel hosting plan with Fantastico Deluxe also takes care of all the scripts that are installed right across all your sub-domains that are present on the main site.

We shall learn all about these scripts that can be installed from within Fantastico Deluxe in a separate interesting article.

The cPanel hosting plan with Fantastico Deluxe is, thus, an exciting plan that fulfills all the aspirations of any webmaster, be that a novice or the thorough professional. Now, you have a very professional tool in cPanel and Fantastico deluxe that can really take your website to highest peaks of success online! The cPanel hosting plan with Fantastico Deluxe simply can be described as… mind boggling web tools that really performs, and supremely Fantastico Deluxe!

Error

PHP Parse error: syntax error, unexpected T_STRING

Please add the following line in the php_flag short_open_tag X in the .htaccess file and
short_open_tag = X in the php.ini file under the clients folder on the suexcec server and then check .